Category Archives: General

Acupuncture for Oso

It’s all but impossible to relate to the scope of the destruction from the mudslide last week outside Oso, only an hour to the north of our house in Seattle. But Bill Wulsin (whose sister Virginia Lee sent me a guest post … Continue reading

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Her

My wife was reluctant to see Her because she thought it might simply be a quirky story that had garnered favor with the Hollywood in-crowd. I convinced her to go only after Spike Jonze won the Academy Award for Best Original Screenplay. … Continue reading

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Understanding Ukraine

[At a friend’s 60th birthday party last weekend, I met his sister Virginia Lee who had been in the Peace Corps in Ukraine 5 years ago. I asked her about the unfolding situation there, and her answer so enlightened me … Continue reading

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The Seattle Seahawks Leave No Doubt

After two weeks of reading about the NFL’s #1 all-time offense playing the #1 defense, my favorite stat from the Super Bowl was: Denver 8 – Seattle Defense 8 It simply leaves no doubt.

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On Time

Although I’m not a fan of New Year’s resolutions, I am a fan of continuous improvement or Kaizen (taught to me by Vince Caluori, who spent 30+ years practicing it at Boeing). So I look at the holidays as a … Continue reading

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What Was Google Thinking??? (A Rant about the Gmail Editing Toolbar)

I’ve been meaning to blog about this for 6+ months now. Since it’s a sunny Sunday morning in Seattle before I leave on a week’s vacation, I’m finally letting loose. Here’s the bee in my summer bonnet (which has stung … Continue reading

Posted in Customer Service, General, Usability | Tagged , , , | 4 Comments

This is What a Hole in Your Digital Life Looks Like

10:15PM Tuesday March 27, San Francisco, across the street from Alexander’s Restaurant at 4th & Brennan. I slipped into the driver’s seat of my rental car after dinner with Phil Windley and Doc Searls, took one look in the rear view mirror, and … Continue reading

Posted in General, Personal Cloud, Respect Trust Framework | Tagged , | 5 Comments