Category Archives: Social CRM

Filiberto Selvas on Personal Clouds

Posted on 12/10/2012 by Drummond Reed

Following on the heels of Jeff Kramer’s vision for personal clouds, Filiberto Selvas, author of the SocialCRM blog, shares his view of the potential of personal clouds. Filiberto was introduced to me by Respect Network advisor Chris Carfi, so unlike Jeff, Filiberto and … Continue reading →

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AT&T Are You Reading Your Own Emails???

Posted on 12/31/2011 by Drummond Reed

When I upgraded to the iPhone 4S the day after Christmas (it was really an Apple Christmas in my household this year), I made the difficult decision to stick with AT&T. My experience with routinely dropped calls has been just as … Continue reading →

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Connect.Me

Posted on 3/9/2011 by Drummond Reed

The Incredible Internet Irony Machine strikes again. The stealth startup that’s been my singular focus since stepping down as Executive Director of Open Identity Exchange and the Information Card Foundation last fall, called Respect Network, took one tiny peek above … Continue reading →

Posted in Connect.Me, Data Portability, Dataweb, Identity Rights Agreements, Open Identity Exchange, Personal Cloud, Personal Data Ecosystem, Personal Data Server, Personal Data Service, Personal Data Store, Privacy, Reputation, Social CRM, Social Web, VRM | 16 Comments

VRM moving from theory to practice

Posted on 2/5/2011 by Drummond Reed

Just back from the Conversational Commerce Conference (C3) in San Francisco. I congratulate Dan Miller and Greg Sterling at Opus Research for pulling together a strong set of speakers on the real meat of social media (not just the buzzwords … Continue reading →

Posted in Personal Data Ecosystem, Personal Data Server, Personal Data Service, Personal Data Store, Social CRM, VRM | Leave a comment