Category Archives: VRM

T.Rob Wyatt Explains the Respect Trust Framework (and May Not Even Know It)

How to explain how we got here? I wrote a blog post called Please Send Wicked Simple Email inspired by the jaw-dropping great messages T.Rob Wyatt was sending to the VRM (Vendor Relationship Management) and personal cloud mailing lists. I lobbied for T.Rob’s … Continue reading


Posted in Blogging, Digital rights, Events, Identity Rights Agreements, Respect Network, Respect Trust Framework, VRM | Tagged , , , | 3 Comments

Want to See a Company That Really Listens to its Customers?

This is the second rave I’ve posted about Smile Software and it’s killer  typing utility, TextExpander, which auto-expands “snippets” that you type. For example, I only need to type =D and press the spacebar to have it automatically expanded into =Drummond. I … Continue reading

Posted in Customer Service, Reputation, VRM | Leave a comment


The Incredible Internet Irony Machine strikes again. The stealth startup that’s been my singular focus since stepping down as Executive Director of Open Identity Exchange and the Information Card Foundation last fall, called Respect Network, took one tiny peek above … Continue reading

Posted in Connect.Me, Data Portability, Dataweb, Identity Rights Agreements, Open Identity Exchange, Personal Cloud, Personal Data Ecosystem, Personal Data Server, Personal Data Service, Personal Data Store, Privacy, Reputation, Social CRM, Social Web, VRM | 16 Comments

Doc Tallies the State of VRM

I recently posted on how VRM is moving from theory to practice, but if you want a sense of just how many signs there are, check out Doc Searl’s post on The State of the VRooM. (And that’s not even … Continue reading

Posted in Personal Cloud, VRM | Leave a comment

VRM moving from theory to practice

Just back from the Conversational Commerce Conference (C3) in San Francisco. I congratulate Dan Miller and Greg Sterling at Opus Research for pulling together a strong set of speakers on the real meat of social media (not just the buzzwords … Continue reading

Posted in Personal Data Ecosystem, Personal Data Server, Personal Data Service, Personal Data Store, Social CRM, VRM | Leave a comment

Conversational Commerce Conference Feb 2-3

With my focus on the intersection of VRM and the Personal Data Ecosystem, I’ll be at the first Conversation Commerce Conference February 2-3 in San Francisco. See you there.

Posted in Personal Data Ecosystem, VRM | Leave a comment

Where Good Ideas Come From (Video)

This four-minute video, about Steven Johnson‘s book of the same name, is so brilliantly illustrated that it would be worth watching for that reason alone. But Steve’s underlying point that it illustrates — that when it comes to creativity, “chance … Continue reading

Posted in Creativity, VRM | Tagged , | Leave a comment

Revision: "Personal Data Service" AND "Personal Data Store" Go Together

On the Project VRM telecon today, we had an excellent discussion regarding “PDS” terms and my blog post last Sunday (Out with “Personal Data Store”, In with “Personal Data Service”). Iain Henderson of Mydex made the point that the key … Continue reading

Posted in Personal Data Ecosystem, Personal Data Server, Personal Data Service, Personal Data Store, Social Web, VRM | 1 Comment

Finally Taking Off a Hat

When the Information Card Foundation (ICF) and OpenID Foundation (OIDF) launched the Open Identity Exchange (OIX) at RSA on March 2, I temporarily added the hat of OIX Executive Director. ICF agreed to loan me half time to OIX to … Continue reading

Posted in Open Identity Exchange, Personal Data Store, VRM | 2 Comments

Doc on the Data Bubble and how VRM Will Pop It

I’m biased but I think this post is one of Doc Searl’s best about VRM and what’s going to compel it forwards. It’s about the July 31 Wall Street Journal article about behavioral tracking on the net. He’s been preaching … Continue reading

Posted in Personal Data Store, Privacy, Social Web, VRM | Leave a comment

Portability Policies and Personal Data Stores

My primary involvement as a member of the board of the Data Portability Project has been input about XDI as an open standard for portable data. But I’ve always been very enthusiastic about DP’s work on Portability Policies. The DP … Continue reading

Posted in Data Portability, Personal Data Store, Social Web, VRM, XDI | Leave a comment

Your Own Personal Piece of the Cloud

There’s an excellent thread going on among the MyDex team about the accelerating shift towards cloud computing and what this means for the individual. I strongly recommended to them Nicolas Carr’s The Big Switch for a discussion of this very … Continue reading

Posted in Data Portability, Personal Data Store, VRM | 1 Comment

VRM Rising

I recommend Doc’s new post that explains the essence of what’s behind VRM. It’s a big vision, his, but Doc has a way of framing the future that makes it look inevitable – all that remains is the question of … Continue reading

Posted in Personal Data Store, VRM, XDI | Leave a comment

Personal Data Stores – The Time is Coming

This entire fall has been intense with work, thus the paucity of posts here. The holidays brings a welcome respite and a chance to catch up with a few key mental threads. One of them is the growing awareness of … Continue reading

Posted in Data Portability, Dataweb, Personal Data Store, R-Cards, Relationship cards, Social Web, VRM, XDI | 4 Comments

The Permissioned Web: Open Does Not Mean Public Domain

At the Glue Conference this week I’m enjoying a great set of speakers lined up by Eric Norlin on the topic of how everything in the networked universe gets glued together using Web 2.0 tools and beyond. (The talk Mitch … Continue reading

Posted in Data Portability, Dataweb, Social Web, VRM, XDI, XRD, XRDS | Tagged , | Leave a comment

Kynetx: Rules Rule

More about the long quiet spell soon. First I must post about a trip I made last week to spend the day with Phil Windley, his partner Stephen Fulling, and the inimitable Craig Burton down in Salt Lake City. What … Continue reading

Posted in Information cards, Relationship cards, Rules, VRM, XDI, XRI | Tagged , | Leave a comment

Eve Finds Another Intersection

I’m going to start referring to her as the Venn Queen. Eve Maler has done another Venn diagram, this time to show the relationship of whole areas of the “user-centric” sphere of activities. Going into Digital ID World next week, … Continue reading

Posted in Data Portability, General, I-Cards, Information cards, OpenID, Privacy, R-Cards, Relationship cards, Social Web, VRM, XDI | Tagged , , | Leave a comment

Phil Windley on Relationship Providers

Phil Windley has an uncanny ability to size up new technologies in a single bound. Read his take on relationship providers and how far they can go beyond the role of “identity providers” (a term I have never liked since … Continue reading

Posted in Blogging, R-Cards, Relationship cards, VRM | Leave a comment

Joe Nails it Open

Joe Andrieu nails another super post (where DOES he find the time to write/draw all of these???), this time about what it means for a platform to really be open. My favorite part is that he doesn’t just do it … Continue reading

Posted in Dataweb, General, VRM, XDI | Tagged , | Leave a comment

Principles of VRM

Doc Searls has done a very succinct post on the Principles of VRM in preparation for the VRM Workshop next week in Boston. You can’t read it and not see how closely VRM is related to r-cards (relationship cards) and … Continue reading

Posted in Higgins, Identity Rights Agreements, R-Cards, Relationship cards, VRM, XDI | Tagged , , | 1 Comment