Tag Archives: United Airlines

United Wifi: How Can It Be So Bad?

I just flew United non-stop from Seattle to Washington D.C. (Dulles) and back. I realized too late after booking the trip that this was the airline on which I had never successfully connected to their in-air wifi. Since it was a five … Continue reading

Posted in Customer Service, General, travel | Tagged , | Leave a comment

United: Are You Listening?

I was stunned not only by the story United Airlines Lost My Friend’s 10 Year Old Daughter And Didn’t Care, but mostly by the number and antipathy of the comments. Honestly, after reading it you will wonder if you ever want … Continue reading

Posted in Customer Service | Tagged , | Leave a comment